Last updated: 09/09/2026
Vestito Exclusiva (“we,” “us,” or “our”) operates the website vestitoexclusiva.com (the “Site”) and is based at Plot No. 603, Industrial Area Phase 9, Mohali, Punjab, India. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have, in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made thereunder, and other applicable Indian law. By using the Site or placing an order with us, you agree to the practices described here.
1. Information We Collect
Information you give us directly
- Account & checkout details: name, email address, phone number, shipping and billing address, and order history when you create an account, place an order, or check out as a guest.
- Payment information: processed securely by our payment gateway ([e.g., Stripe / Razorpay / PayPal — name your actual processor]). We do not store full card numbers on our own servers.
- Newsletter sign-up: your email address if you subscribe for offers and updates.
- Wishlist and account preferences: saved products and preferred currency.
- Communications: anything you send us via the contact form, email, or customer support.
Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, referring URL, and time spent on the Site, collected via cookies and similar technologies.
- Location data: approximate location (country/region) inferred from your IP address, used to display pricing in your local currency. Most of our customers shop in INR from within India; we also display pricing in USD, AUD, CAD and NZD for the smaller number of customers ordering from abroad.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil orders, including shipping, billing, and customer service
- Create and manage your account, wishlist, and order history
- Send order confirmations, shipping updates, and respond to inquiries
- Send marketing emails and promotional offers, where you’ve opted in — you can unsubscribe at any time via the link in any email
- Improve the Site, our product range, and the overall shopping experience
- Detect and prevent fraud, abuse, or security issues
- Comply with legal and tax obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember items in your cart and wishlist, remember your currency preference, and understand how visitors use the Site through analytics tools (such as Google Analytics). You can disable cookies in your browser settings, though some parts of the Site — including checkout — may not function properly without them.
4. How We Share Your Information
We do not sell your personal information. We share it only with:
- Payment processors to securely complete your transaction
- Shipping and logistics partners to deliver your order
- Service providers who support our website hosting, email marketing, and analytics, under confidentiality obligations
- Legal authorities, where required by law, to protect our rights, or to prevent fraud
5. Where Your Data Is Processed
Vestito Exclusiva is based in India, and the large majority of our customers order from within India — your data is collected, stored, and processed here in accordance with Indian law. We also ship to a smaller number of customers in the United States, Australia, Canada, New Zealand, and other regions; if you are ordering from outside India, your information will still be transferred to and processed in India (and any country where our service providers operate) in order to fulfil your order. By placing an order, you consent to this transfer.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy — typically for the duration of your account’s existence plus a reasonable period afterward for accounting, tax, and legal record-keeping. You can request deletion of your account data at any time (see Section 8).
7. Data Security
We use industry-standard measures, including SSL encryption at checkout, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
If you are located in India
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Obtain a summary of the personal data we hold about you and how it is being processed
- Request correction, completion, or updating of your personal data
- Request erasure of your personal data, unless we are required to retain it for a legal purpose (such as tax or accounting records)
- Withdraw consent for processing at any time, including for marketing communications — withdrawal will not affect the lawfulness of processing carried out before withdrawal
- Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
- Register a complaint with us, and if unresolved, escalate it to the Data Protection Board of India
If you are located outside India
Customers ordering from the United States, the European Union/UK, Australia, Canada, or elsewhere may have additional rights under their local law (such as the GDPR or CCPA), including the right to access, correct, delete, or port your data, and to object to or restrict certain processing.
To exercise any of these rights, contact us at info@vestitoexclusiva.com. We will verify your identity and respond within the timeframe required by applicable law.
9. Children’s Privacy
The Site is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
The Site may contain links to third-party websites (such as social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Vestito Exclusiva
Plot No. 603, Industrial Area Phase 9, Mohali, Punjab, India
Email: info@vestitoexclusiva.com
Hours: Mon – Sat, 9:00 AM – 6:30 PM (Sun, Closed)
