Term & conditions

Last updated: 09/09/2026

These Terms & Conditions (“Terms”) govern your use of vestitoexclusiva.com (the “Site”) and any purchase you make from us. By browsing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

Vestito Exclusiva (“we,” “us,” “our”) is based at Plot No. 603, Industrial Area Phase 9, Mohali, Punjab, India. We design and sell Indo-Western, formal, western, and ethnic wear for women, shipped within India and internationally.

2. Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order. By using the Site, you confirm that the information you provide us is accurate and that you have the legal capacity to enter into a binding contract.

3. Account Registration

You may browse the Site without an account, but creating one lets you check out faster and track order history and wishlists. You’re responsible for keeping your login details confidential and for all activity under your account. Let us know immediately at info@vestitoexclusiva.com if you suspect unauthorized use of your account.

4. Products, Pricing & Availability

  • We make every effort to display product colors, fabrics, and details accurately, but slight variations may occur due to photography, lighting, or screen settings.
  • Prices are displayed in your selected currency (INR, USD, AUD, CAD, or NZD) and are subject to change without notice. The price charged is the one displayed at the time you complete checkout.
  • Products are subject to availability. If an item you’ve ordered is out of stock after purchase, we’ll contact you to offer a substitute, a backorder, or a full refund.
  • We reserve the right to limit quantities, refuse service, or cancel orders at our discretion — for example, in cases of suspected fraud or pricing errors.

5. Orders & Payment

When you place an order, you’re making an offer to purchase, which we accept once we confirm and process it (typically by email confirmation). We accept major credit and debit cards and PayPal. All payments are processed securely through our payment gateway; we do not store your full card details on our servers.

6. Shipping

We ship within India and internationally to regions including the United States, Australia, Canada, and New Zealand. Delivery timelines and shipping costs vary by destination and are shown at checkout. Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.

7. Returns, Exchanges & Refunds

Most items can be returned within 30 days of delivery for a refund or exchange, subject to the conditions in our Refund and Returns Policy, which forms part of these Terms.

8. Intellectual Property

All content on the Site — including product designs, photography, text, logos, and graphics — is the property of Vestito Exclusiva or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

9. User Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or another user’s account
  • Submit false, misleading, or fraudulent information, including for orders or returns
  • Interfere with the Site’s normal operation, including through malware, scraping, or excessive automated requests

10. Third-Party Links

The Site may link to third-party websites, including social media platforms and payment providers. We don’t control and aren’t responsible for the content, policies, or practices of any third-party site.

11. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available.” While we take care to keep information accurate and the Site running smoothly, we don’t guarantee that the Site will be error-free, uninterrupted, or that product descriptions will be entirely free of inaccuracies.

12. Limitation of Liability

To the fullest extent permitted by law, Vestito Exclusiva will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

13. Indemnification

You agree to indemnify and hold Vestito Exclusiva harmless from any claims, losses, or damages, including reasonable legal fees, arising from your violation of these Terms or misuse of the Site.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in Mohali, Punjab, India.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, offerings, or legal requirements. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

16. Contact Us

Questions about these Terms? Reach us at:

Vestito Exclusiva
Plot No. 603, Industrial Area Phase 9, Mohali, Punjab, India
Email: info@vestitoexclusiva.com
Hours: Mon – Sat, 9:00 AM – 6:30 PM (Sun, Closed)